FAQ - Frequently Asked Questions

What is Simplicity Notes?

Simplicity Notes is your go-to source for high-quality, easy-to-use mockups designed to elevate your creative projects. We provide fresh and trendy mockup collections, with new themes released every month to keep your designs current and inspiring.

How do I use your mockups?

Our mockups are designed to be user-friendly. Simply download the file, open it in your preferred design software (such as Photoshop), and customize it with your content. Each mockup comes with editable layers, so you can easily insert your designs or products.

Are your mockups compatible with different design tools?

Yes! Most of our mockups are compatible with popular design tools like Adobe Photoshop and Canva. Be sure to check the product description for specific compatibility information.

How often do you release new mockups?

We release new mockups on a monthly basis, usually tied to a specific theme. Sometimes we introduce additional drops within the same month, so keep an eye on our updates or sign up for our newsletter to stay informed.

5. What are AI-generated mockups?

Our AI-generated mockups are crafted using cutting-edge technology to bring you unique, high-quality visuals that are fresh, innovative, and unlike anything else you’ll find. These mockups blend creativity and technology to offer something truly special.

What is your refund policy?

Due to the nature of digital products, all sales are final. However, if you experience issues with a download or file, please contact our support team at hey@simplicitynotes.fr, and we’ll be happy to assist you.

How do I receive the mockups after purchase?

Once your purchase is complete, you’ll be redirected to access your content, and a download link will also be sent to your email. If you’ve created an account, you can easily find your downloads in your account dashboard

Can I use your mockups for commercial projects?

Yes! Our mockups come with a commercial license, allowing you to use them in both personal and commercial projects. For more details on usage rights, please refer to our Licensing & Terms page.

Do you offer support if I have issues with a mockup?

Absolutely! If you encounter any problems, reach out to us at hey@simplicitynotes.fr or use our contact form. We’re here to help you resolve any issues as quickly as possible.

How do I stay updated on new releases and special offers?

The best way to stay in the loop is by signing up for our newsletter. You’ll get updates on new collections, exclusive discounts, and early access to sales. You can also follow us on our social media channels for the latest news.